Mie Ride is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("Mie Ride"). By installing and using our app, you agree to the terms of this Privacy Policy.
1. Information We Collect We may collect the following types of personal and sensitive user data to provide and improve our services: a. Personal Information Name Email address Phone number Profile photo (optional) Payment details (if applicable) b. Location Data Foreground and Background Location (ACCESS_FINE_LOCATION, ACCESS_COARSE_LOCATION, ACCESS_BACKGROUND_LOCATION) We collect location data: When the app is open (foreground) When the app is running in the background (only during active rides) This is used for: Real-time ride tracking Driver-passenger coordination Route optimization and safety features We do not collect location data unless you grant explicit permission. Background location access is only used when a ride is in progress. c. Storage Permissions (READ/WRITE_EXTERNAL_STORAGE) To allow uploading of images (e.g., profile photo, documents) To access and store necessary files related to app functionality d. Network & Connectivity INTERNET, ACCESS_NETWORK_STATE, ACCESS_WIFI_STATE, NEARBY_WIFI_DEVICES Used to connect to our servers, check connectivity, and enhance user experience. e. Camera & Media CAMERA Used for taking profile photos, document scans, or ride verification RECORD_AUDIO, MODIFY_AUDIO_SETTINGS Used for voice-based features or support calls (if applicable) f. Notifications & Alerts POST_NOTIFICATIONS, VIBRATE, ACCESS_NOTIFICATION_POLICY Used to send ride updates, safety alerts, and promotional notifications g. Bluetooth BLUETOOTH Used for detecting nearby devices (e.g., for pairing in some ride features or hardware integrations) h. System & Device State WAKE_LOCK, RECEIVE_BOOT_COMPLETED, SYSTEM_ALERT_WINDOW, FOREGROUND_SERVICE Used for: Keeping the device awake during a ride Restarting services after reboot Running ride tracking as a foreground service Displaying overlays (for ride instructions or support)
2. How We Use Your Data Your data is used to: Provide and manage ride services Facilitate navigation and live tracking Enhance safety and support Communicate important updates and promotions Analyze and improve service performance
3. Data Sharing and Third-Party Services We may share data with: Map and location providers (e.g., Google Maps) Payment processors Cloud storage services Analytics and crash reporting tools All third-party services we use comply with industry standards for data protection.
4. Data Retention and Security We retain user data only as long as necessary for service and legal compliance. We implement industry-standard security measures, including encryption and secure transmission protocols.
5. User Controls and Choices You can revoke location and other permissions at any time via your device settings. You can request account deletion or data access by contacting us.
6. Children’s Privacy Mie Ride is not intended for children under the age of 13. We do not knowingly collect data from children.
7. Changes to This Policy We may update this policy from time to time. Updates will be reflected with a new "Effective Date" at the top.
8. Contact Us If you have any questions or concerns about this policy, contact us at: 📧 help@mieride.ca 🌐 https://mieride.ca